Frequently Asked Questions
Everything you need to know about placing an order with Sharp Shot Images. If you still have any questions, please don't hesitate to contact us.
You will need to contact the recruit who marched out and find out the details. Alternatively if you know the March out date but not the platoon contact us and we can look up the details.
The March out date & platoon number of the recruit. Depending on the order, you may also be required to provide the section number and full name of the recruit.
Platoon galleries are not available to view until the final week of training, prior to the march out parade. Most of the photos are taken in the final 2-3 weeks of their training so everything is uploaded at the same time. This is also to allow the recruits the first opportunity to view their photos, and to avoid doubling up on orders. Sometimes recruits may miss a portrait sitting due to injury/illness/backsquading and therefore will not have certain products (frames, packs etc) available to purchase – waiting to order will avoid disappointment and refunds.
The recruits will visit our on-base store on the Thursday evening before their parade (reserve recruits will visit on the Wednesday evening), where they will be picking up images they have pre-ordered and have the chance to view and purchase their portrait frames and photo packs. After this, the galleries will become available here and the recruits will be given the password to share with family.
Orders for recruits will NOT be taken before the gallery is available and we have seen the recruits in-store. This is to avoid families doubling up on and cancelling orders, and in the event of a recruit missing a photo sitting or being back-squadded, to avoid purchasing images they don’t have available.
We live stream every march out parade for free on our website here https://sharpshotimages.com/live-marchout/. The stream is free to watch and there is no password required to view. After the parade is finished we will make the stream available to rewatch for anyone who was unable to watch it live, until the following Monday. After this it is only available to purchase on DVD.
Weather conditions and the overall connection quality of Kapooka may cause buffering and quality drops, while we will try to fix those as soon as they happen to the best of our ability we can’t always guarantee a smooth stream. This will not affect the quality of the edited DVD footage as this is taken directly from the camera storage cards.
All products ordered (including packages, DVDs and frames) have an estimated delivery time of 4 weeks.
All products are sent via Australia Post, DVDs and frames are sent via Registered Post and prints are sent by standard post.
Frames are packaged with bubble wrap and thick corrugated cardboard, the glass is replaced with Perspex and are also sent via registered post.
Sometimes the recruits refuse photos to be taken, or are injured within the time allocated for the shoot. Our photographers also only have a limited time to capture multiple shots of 40-100 recruits during their training. However, there are usually some photos of them either action photos or portrait. Alternatively there have been instances where family members have had a hard time identifying recruits due to face paint or uniforms. If you require assistance identifying recruits please contact us.
Sharp Shot Images is only given access to photograph & film certain parts of the reserve recruit training and March out. Bayonet assault course training and challenge portrait photos are taken for the 35 day recruits.
There are a variety of sizes and packages available to suit your needs.
All portrait photos can be purchased as individual prints, part of a pack or framed.
The Premium family pack includes 28 photos:
You may also choose from either Dress or Challenge pack, which will include the 14 photos of either dress/pollies or cams as listed above. Reserve recruits do not get portraits taken in their dress/pollies uniform so there is only the Challenge pack available for them. Some recruits may miss their sitting for either dress or cams due to illness/injury and so some full time recruits may only have one of the above available; please check with your recruit or our staff before ordering if you are unsure. Examples can be found under Packages.
Premium framed portraits are available with either the dress/pollies headshot or the cams/challenge headshot. The Dress frame includes either the serious or smiling headshot, the complete Dress platoon photo and 2 engraved badges displaying the year of march out, platoon and company. The Challenge frame includes either the close-up or full length cams uniform picture, the section group image in the cams uniform and the year/platoon badges. Examples may be found under Framed Portraits.
Action photos can be purchased individually, either 6 x 4, 5 x 7, 8 x 12, or 12 x 18 inch size.
A collage or magazine cover can also be purchased by choosing the photos you want (either action or portrait photos). This is not yet available as an option in our store so to order please call or email us with the image numbers and details. Examples of the magazine cover and collage can be found under Specialty Products.
Please see Products for further examples and prices.
There are 2 main categories of photos you can choose from. Portrait photos and Action photos.
Portrait photos consist of still photos taken of the recruits in their dress (Pollies) uniform and again in their challenge gear.
Action photos are taken while the recruits are training. These are live shoots taken during the highwire, bayonets & obstacle courses.
80 Day DVD (for full-time recruits) includes footage of their arrival at Kapooka and first haircuts, highwire training, bayonet training & obstacle training. It also includes the complete March out Parade.
35 Day Reserve DVD (for reserve recruits) includes footage of the recruits first haircuts, bayonet assault course, and section attack in the final challenge; as well as the complete March out parade.
The DVDs are platoon-specific where possible; however there are times when staff may choose to run both sister platoons through the training together. In this instance it is incredibly difficult for us to tell who each recruit is and what platoon they belong to, so the training footage will be combined. The DVD cannot be made just of your recruit – we do not know them as well as you and we can’t easily pick each person’s own footage out. It would also require us to edit 40-50 separate DVDs per platoon, increasing the wait time and cost of the DVDs beyond a reasonable amount. DVDs also only contain video footage, if you require digital photos please email